Privacy Policy

1. Introduction

Tradefolk ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, which provides website creation and management services for tradespeople (the "Platform").

2. Information We Collect

We collect the following types of information:

2.1. Information You Provide Us

• Account Information: Name, email address, phone number, business details, and payment information provided during account registration.
• Content: Any information or content you upload to the Platform, such as text, images, or business descriptions.

2.2. Automatically Collected Information

• Usage Data: Information about your interactions with the Platform, such as pages viewed, features used, and time spent on the Platform.
• Device Information: Details about the device used to access the Platform, including IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To create and manage your account, host your website, and deliver our services.
• To Improve the Platform: To analyze usage patterns, troubleshoot issues, and develop new features.
• To Communicate with You: To send account-related notifications, respond to inquiries, and share updates or marketing materials (with your consent where required by law).
• To Ensure Security: To detect and prevent fraudulent activity, unauthorized access, or other harmful activities.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, hosting providers, and analytics companies.
• With Your Consent: When you provide explicit consent to share your information.
• For Legal Reasons: If required by law or to protect our rights, users, or Platform.
• In Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your data by contacting us at support@tradefolk.com.

6. Your Rights and Choices

• Access and Correction: You may access and update your personal information through your account settings.
• Opt-Out: You can opt out of receiving marketing communications by following the instructions in the email or contacting us.
• Data Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Your continued use of the Platform constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@tradefolk.com.